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PureVPN COOPERATES WITH FBI INVESTIGATIONS! You can verify this with any search! PureVPN REQUIRES USERS TO PROVIDE REAL NAME TO USE THE SERVICE! VPN Does NOT Support Close Application, Against Windows Standards! Close Actually Minimizes and it Keeps Running. Company refuses to change this back (used to operate correctly) A clear violation of your rights as owner of your PC.
I paid for the subscription using crypto, and the money was withdrawn from my account to theirs, I waited 30 minutes upon the request of their system and nothing happened, then their system told me that the session was expired and no payment was received! I reached out to their support, and they kept telling me that my issue was moved to some higher level support and they will reach out. I waited, and I waited, and while I was waiting, three of their customer support reached out to me asking about my experience with the service... and when I answer and tell them that I have no service! they just ignore it. After more than 24 hours, I reached out to their support, and they told me that I'll get an answer in 2 hours, waited for 5, and still no answer. Reached out again, and they told me that the money didn't go to their accounts! I send them a screenshot that proves otherwise again, and they told me to wait again And in the end, they told me that the money will be converted back to my account in 15 days, 18 days later, and still nothing. Reached out again, and they asked me to re-tell the situation 10 times! and still no solution. All I hear from them is, I apologize for the inconvenience, we'll solve this soon, we'll move this ticket to the next level of support, and we'll reach out to you soon... empty promises!
Tried to install with online chat assistance and never got it to install on my Firestick, that is less than a year old. It kept freezing up on installation and I could not move the City, State or the Country around, kept freezing up. I have a GB connection and every other app works fine. The tech kept telling me uninstall and reinstall the app again. I did this 5 times and still exactly the same thing it would freeze and never got it to install. So within 1 hour, I cancelled my subscription.
