This company is involved in MITM attacks, they hijack DNS and steal credit cards numbers, very little servers and very slow, my average software triggers alerts when using their service and they must have infected my PC because of the blue screens when connected to their service.
How great is this company's customer service? After recently renewing for another year of service, I emailed them because I made an error in creating a new account. This was their reply: "It looks like you missed that we're offering a 50% discount on annual subscriptions. We've taken the time from your new subscription and added it to your current monthly subscription and we've also added an additional year FOC. Your new Next Due Date is now 24 December 2020." Seriously, they gave me an entire additional year of service for free. Try to beat that. On top of their excellent pricing, their service and tech support is top notch with quick responses and excellent assistance. I cannot recommend them highly enough.
Rude, unpleasant CS. Their service becomes too often unavailable. Netflix does not work and the response from CS is "works for me here". They offer a nice setup with SOCKS5 proxies over VPN but it is no longer helpful to protect your data.